Receptionist

Job description

Brown&Co was formed in 1993 following a management buyout from Royal Life Estates. Since then the firm has grown substantially and today we are a leading provider of agency, professional and consultancy services across the whole range of rural, commercial and residential property, agriculture and the environment.

From an increasing network of offices throughout East Anglia, the Midlands and the Yorkshire and Humber region, as well as overseas, we combine a high level of specialist technical expertise with experience and local knowledge.

The firm has a real commitment to build strong, proactive, and long-term relationships with both corporate and private clients, for whom we always strive to deliver the best results and total satisfaction.

Our well trained and enthusiastic staff are encouraged by the partners to play an active part in the firm's future development and success.

Overview of Role

We are looking for an experienced Receptionist to provide a professional and efficient service in our Norwich Office. The ideal candidate will be confident and proactive with excellent communication and interpersonal skills.

This is a diverse role, which will suit a highly organised person skilled in all aspects of office administration, as you will be assisting other staff and partners with administration duties when required.

The successful candidate will be personable with a range of skills to include high quality telephone answering and call handling, with emphasis on speed and accuracy, knowledge of Microsoft Office and experience of working under pressure.

Responsibilities

• Answering incoming phone calls and putting clients through to the correct members of staff, taking messages/emailing messages.
• Welcoming/greeting visitors and directing them correctly. Making clients and visitors feel welcomed and answer all their questions,
• Ensure the reception area is maintained, clean own desk if necessary.
• Completing administrative tasks as required

Requirements

• Excellent communication skills
• Positive can-do attitude.
• Experience of greeting clients face to face.

Our Benefits

• 25 days holiday increasing to 28 after 3 years of service.
• Life Assurance of 4x your basic salary
• Salary Sacrifice Pension scheme
• Enhanced Maternity and Paternity benefits
• Holiday Buy Back Scheme
• Long Service Awards
• Recommend-A-Friend Scheme
• Employee Assistance Programme
• 1 volunteering day per year for the charity of your choice
• Westfield health cash plan (after probationary review)

Working hours – Monday, Tuesday, Thursday & Friday 09.00am - 17.30pm plus Wednesdays and Saturdays 09.00am - 13:00pm.

Equal Opportunities

We are an equal opportunities employer and do not tolerate discriminatory behaviour of any kind, in line with the Equality Act 2010.