Block & Estate Management

Our block management service covers the full spectrum of responsibilities required to professionally manage residential blocks or private estates. This typically includes:

• Service Charge Budgeting & Collection
  Preparation of annual budgets, invoicing, and managing service charge accounts.
• Maintenance & Repairs
  Coordinating routine maintenance, emergency repairs, and long-term works using trusted contractors.
• Health & Safety Compliance
  Ensuring fire safety, risk assessments, and statutory obligations are met for communal areas.
• Site Inspections & Contractor Supervision
  Regular on-site visits to monitor condition and supervise works.
• Legal & Leasehold Management
  Enforcing lease covenants, managing insurance claims, and liaising with freeholders or residents’ associations.
• Financial Reporting
  Transparent accounting, year-end reconciliations, and reporting to directors or management companies.
• Resident Communication
  Acting as the main point of contact for leaseholders and residents, handling queries and correspondence.

Our goal is to protect the value of your property, ensure compliance, and provide a responsive, transparent management service tailored to each development.

At Brown&Co, we manage service charge budgets and accounts with full transparency, accuracy, and compliance:

• Annual Budget Preparation
  We prepare detailed annual budgets based on historic costs, upcoming maintenance needs, and legal obligations. These are reviewed with freeholders or resident directors where applicable.
• Service Charge Collection
  Invoices are issued to leaseholders in line with the lease terms, and we manage timely collection of payments.
• Supplier Payments & Cost Control
  We handle contractor payments, ensuring all services are competitively priced and work is carried out to a high standard.
• Ongoing Financial Management
  All income and expenditure are tracked through dedicated client accounts, fully compliant with RICS and ARMA standards.
• Year-End Accounts & Reporting
  We produce end-of-year service charge accounts, often in partnership with independent accountants, and present these to leaseholders or management companies.

Our approach ensures that service charges are fair, accountable, and managed with the highest standards of financial integrity.

Tenants and leaseholders should contact Brown&Co’s Property Management Team directly for any issues relating to the building or communal areas.

• For routine enquiries or maintenance:
  Contact your designated Property Manager during office hours by phone or email.
• For out-of-hours emergencies:
   We provide an emergency contact service, available 24/7 for urgent issues such as leaks, loss of essential services, or security concerns.

All contact details, including emergency numbers, are provided at the start of the tenancy or ownership and displayed in common areas where appropriate. Our goal is to resolve issues promptly and keep your property safe and well-maintained.

Brown&Co typically manages estates and blocks of varying sizes, but we do have a minimum threshold to ensure we can deliver a high-quality, cost-effective service. While there’s no fixed rule, estates with fewer than 10 units may require a tailored approach or alternative arrangements.

We’re happy to discuss your specific estate to determine the best management solution that fits your needs and budget.

We assist landlords, freeholders, leaseholders, property investors, and developers in managing residential and mixed-use developments.

We stay up to date with property laws and regulations, ensuring all managed properties meet necessary compliance standards, including health & safety, fire safety, and leasehold obligations.

You can find our experts based on office location or the specific listing you're interested in. Alternatively, call your nearest office, and our team can assist you and connect you with the right professional.